This was the night of 27th-Oct-2014. We landed at 09:20PM and we haven't got our luggage till 11:40PM. And when we ask them about our luggage, they have no answer for it, they themselves dint know if our luggages were on the flight or they came from the next flight. The reason they gave us was that it was raining heavily so they could not put our bags on the baggage claim belt. BULLSHIT!
And top of that, that female from the Indigo staff was shouting and screaming at the passengers itself when she was asked about the luggages, I mean WTH!
This is the award winning service which Indigo gives to their passengers.
I am NOT flying with Indigo ever again in my life. Such disastrous management they have.
Watch all the other videos regarding the mess which was created on the Bangaluru Airport.